Refund Policy
Last updated: April 15, 2026
Refund Principles
All paws offer 10 free trials before purchase. Per Article 17(2) of the E-Commerce Act, refunds for simple change of mind are not available as sufficient trial opportunities are provided.
Eligible Refund Cases
Refunds are available without time limit when a functional bug or malfunction is confirmed after launch.
Request refund: help@tokkipaw.com
Processing Time
Refunds are processed within 3–5 business days to your original payment method. An appreciation coupon (+10 free trials) is included upon approval.
Pre-Purchase Notice
Try free 10 times before purchase. Refunds available only for tool malfunction. Contact help@tokkipaw.com